Terms

Effective Date: September 16, 2026

1. Introduction and Acceptance of Terms

These Terms of Service (the “Terms”) govern your access to and use of the websites, platforms, consultations, deliverables, and other services provided by Northstar Creator Stream Inc. (“Northstar Creator Stream Inc.,” “we,” “us,” or “our”), a Canada-based creator-stream business located at 2140 Don Mills Road, Suite 305, North York, Toronto, ON M3B 3A4, Canada.

By accessing, purchasing, booking, or using our services, you (“you,” “your,” or “Client”) agree to be bound by these Terms and all policies referenced herein. If you do not agree, you must not use our services.

These Terms are intended to comply with applicable Canadian laws, including applicable federal and Ontario laws, and are subject to mandatory consumer protection and privacy requirements where applicable.

2. Scope of Services

Northstar Creator Stream Inc. provides creator-stream strategy, production support, and related advisory services, which may include, without limitation:

• Live stream strategy and planning;
• Multi-platform stream setup and optimization;
• Branding for creator channels and overlays;
• Remote stream production support;
• Audience engagement coaching;
• Short-form clip repurposing for social media;
• Monetization and sponsorship guidance.

We may provide services through consultations, written recommendations, templates, digital assets, live support sessions, project-based deliverables, or other formats agreed with you in writing.

Unless expressly stated otherwise in a separate written agreement, our services are advisory and operational in nature and do not constitute legal, tax, accounting, investment, or regulated professional advice.

We do not guarantee any specific outcome, including follower growth, audience engagement, revenue, sponsorships, monetization approval, platform visibility, or algorithmic performance.

3. User Obligations and Responsibilities

You agree to:

• Provide accurate, complete, and current information when requested;
• Maintain the confidentiality of any account credentials, login details, access links, or private materials we provide;
• Use our services only for lawful purposes and in compliance with all applicable laws, platform terms, community guidelines, and advertising rules;
• Obtain and maintain all rights, permissions, licenses, and consents necessary for the content you provide, stream, publish, or distribute;
• Ensure that your content does not infringe intellectual property rights, violate privacy rights, or contain unlawful, defamatory, misleading, harassing, hateful, or otherwise prohibited material;
• Promptly review deliverables and provide timely feedback or approvals where required;
• Not misuse, copy, resell, reverse engineer, or publicly distribute our proprietary materials except as expressly permitted in writing.

You acknowledge that you are solely responsible for the content you create, stream, publish, or monetize, and for compliance with platform and regulatory requirements applicable to your business or creator activity.

4. Payment Terms and Conditions

Fees for services will be communicated in a proposal, invoice, order form, statement of work, or other written agreement. Unless otherwise stated:

• All fees are due in the currency specified on the invoice;
• Invoices must be paid by the due date indicated;
• We may require a deposit or advance payment before work begins;
• Late payments may be subject to suspension of services and, where permitted by law, interest or late charges;
• You are responsible for all applicable taxes, duties, levies, and similar charges, except taxes based on our net income.

If a payment is reversed, disputed, charged back, or declined, we may suspend or terminate services immediately until the issue is resolved. You agree to reimburse us for reasonable costs incurred in collecting overdue amounts, to the extent permitted by law.

Unless otherwise agreed in writing, all fees are non-transferable and non-creditable. Any promotional pricing, discounts, or package rates may be modified or withdrawn at our discretion for future purchases.

5. Cancellation and Refund Policy

You may request cancellation of a service by contacting us in writing at the contact information below. Cancellation rights and refunds, if any, depend on the service type and the amount of work already completed.

• Consultations: Cancellations made with reasonable notice before the scheduled session may be eligible for rescheduling, subject to availability. Missed sessions or late cancellations may be non-refundable.
• Project-based services: If you cancel after work has begun, you remain responsible for payment of all work performed, expenses incurred, and non-cancellable commitments made on your behalf.
• Digital deliverables and completed work: Once delivered, approved, or substantially performed, fees are generally non-refundable, except where required by law or expressly stated in a written agreement.

Where refunds are offered, they will be issued only to the original payment method where reasonably possible and within a reasonable time after approval. Nothing in these Terms limits any mandatory rights you may have under applicable consumer protection laws in Canada or Ontario.

6. Liability Limitations

To the maximum extent permitted by applicable law, Northstar Creator Stream Inc. shall not be liable for:

• Indirect, incidental, special, consequential, exemplary, or punitive damages;
• Loss of revenue, profit, business opportunities, goodwill, data, or anticipated savings;
• Platform account restrictions, suspensions, bans, demonetization, content removal, or algorithmic changes;
• Third-party acts or omissions, including platform providers, payment processors, contractors, or service integrations;
• Any outcomes resulting from your failure to follow our guidance, platform rules, or applicable laws.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the services or these Terms shall not exceed the amount you paid to us for the specific service giving rise to the claim in the twelve (12) months preceding the event, or the minimum amount required by law, whichever is greater.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for fraud, wilful misconduct, or gross negligence where such limitation is prohibited.

7. Intellectual Property Rights

Unless otherwise agreed in writing, all pre-existing intellectual property, methodologies, processes, templates, software, frameworks, designs, checklists, and proprietary materials used or developed by Northstar Creator Stream Inc. remain our exclusive property or the property of our licensors.

Upon full payment, and subject to any third-party rights and any written agreement stating otherwise, you receive a limited, non-exclusive, non-transferable, revocable license to use the deliverables we provide for your internal business or creator-channel purposes.

You may not reproduce, resell, sublicense, distribute, publish, or create derivative works from our proprietary materials except as expressly permitted in writing.

You represent and warrant that any content, assets, footage, music, logos, images, trademarks, or other materials you provide to us are lawfully owned or licensed by you, and that our use of them in performing the services will not infringe any third-party rights.

If you submit feedback, suggestions, or ideas, you grant us a worldwide, royalty-free, perpetual, irrevocable license to use them for business purposes without obligation to you, to the extent permitted by law.

8. Data Protection and Privacy

We collect, use, disclose, and retain personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy laws.

We may collect information necessary to provide our services, including contact details, billing details, account access information you authorize us to use, project information, communications, and analytics related to service performance.

We use personal information for purposes such as:

• Delivering and managing our services;
• Billing, invoicing, and payment processing;
• Communicating with you about projects and support;
• Improving our services and maintaining security;
• Complying with legal and regulatory obligations.

We may share personal information with trusted service providers who assist us in operating our business, subject to confidentiality and data protection obligations. We do not sell personal information in a manner contrary to applicable law.

You are responsible for ensuring that any personal information, access credentials, or third-party data you provide to us has been collected and shared lawfully, with appropriate notices and consents where required.

For privacy-related inquiries, please contact us using the details below. Additional privacy practices may be described in a separate privacy policy, if provided.

9. Force Majeure

We shall not be liable for any delay or failure to perform due to events beyond our reasonable control, including acts of God, fire, flood, pandemic, epidemic, labor disputes, government action, war, terrorism, civil unrest, power outages, internet or telecommunications failures, platform outages, or interruptions caused by third-party systems or vendors.

If a force majeure event occurs, our obligations will be suspended for the duration of the event to the extent affected. We will use reasonable efforts to resume performance as soon as practicable.

10. Changes to Terms

We may update or modify these Terms at any time by posting the revised version or otherwise notifying you. The updated Terms will be effective as of the date stated or, if no date is stated, upon posting.

Your continued use of our services after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the services.

11. Applicable Law and Jurisdiction

These Terms and any dispute, claim, or controversy arising out of or relating to them or the services shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws principles.

Subject to any mandatory consumer rights or applicable arbitration requirements that may lawfully apply, the parties attorn to the exclusive jurisdiction of the courts located in Toronto, Ontario, Canada for the resolution of any dispute arising out of or relating to these Terms or the services.

12. Contact Information

If you have questions, requests, or notices regarding these Terms, please contact:

• Northstar Creator Stream Inc.
• 2140 Don Mills Road, Suite 305, North York, Toronto, ON M3B 3A4, Canada
• Email: [email protected]
• Phone: +1 (416) 782-9461

13. Severability Clause

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

To the extent permitted by law, any invalid or unenforceable provision shall be interpreted in a manner that most closely reflects the original intent of the parties.

By using the services of Northstar Creator Stream Inc., you acknowledge that you have read, understood, and agree to be bound by these Terms.